Head of Product / Product Lead – healthcare software, Ref: 056

Role Type

Head of Product / Product Lead / Senior Product Manager

Skills / Experience

Product strategy & vision, team leadership & mentoring, product discovery, requirements analysis….and many more

Availability

Officially 3 months notice

Contract Preference

Permanent or Contract

Salary / Rate Expectation

£80k+

Profile

A strategic, detailed and commercially minded Product Lead, specialising in agile software development and implementation. Over fourteen years proven experience of delivering high-profile projects successfully within both public and private sectors for B2B, B2C and B2B2C models.  An expert in managing and leading teams through discovery, development, implementation and support.

Looking for a Head of Product, Product Lead or Senior Product role back in the healthtech / healthcare software sector

Over 10 years experience working for healthcare software companies – mainly primary care sector

SKILLS

  • Product Strategy & Vision
  • Team Leadership & Mentoring
  • Product Discovery
  • Stakeholder Management
  • Requirements Analysis
  • As Is/To Be Processing Mapping
  • AI Product Development
  • Line Management
  • Product Backlog Management
  • Data-Driven Research
  • User Story Definition
  • Roadmap Management
  • Business Change
  • Prototyping
  • UX/UI Focused
  • User Acceptance Testing

 

HEALTHCARE SYSTEM EXPERIENCE

  • Electronic Prescribing & Medicines Administration (ePMA)
  • Electronic Patient Record (EPR)
  • Primary Care GP
  • Accident & Emergency
  • Bed Management/Patient Flow
  • Electronic Prescription Service (EPS)
  • Patient Medication Record (PMR – Community Pharmacy)
  • Community Hospital
  • Social Care

 

GOALS

  • Build & lead high-performing teams
  • Mentor aspiring Product individuals
  • Product/Digital Transformation of organisations
  • Define and execute long-term product strategy to support business growth
  • Always champion customer-first discovery and development
  • Patient Medication Record (PMR – Community Pharmacy)

 

ADDITIONAL SKILLS

  • Atlassian development tools
  • Azure Devops
  • Prototyping tools e.g. Balsamiq
  • Process mapping software e.g. Visio
  • Digital Whiteboard Tools e.g. Mural
  • AI Tools e.g. Microsoft Copilot
  • Microsoft Office Suite

Experience

Jan 23 – Present – Product Manager / Head of Product – (auction management software)

  • Responsible for defining and executing the Product Strategy for Auction Services
  • Digital solutions include a B2B Marketplace and Auction Streaming
  • Solutions support £80m+ revenue, with circa. 50% of transactions completed via the platforms
  • Leader for four Product & Development teams
  • Report directly to Product Director & C-Suite executives
  • Member of Product ‘Centre of Excellence’, helping to define enterprise-wide ways of working
  • Championed the implementation of OKRs and North Star Metrics
  • Responsible for defining the Auction Services roadmap
  • Led Product Discovery, working with multiple teams and customers to deliver regular customer and business value
  • Leader for two Product & Development Teams (onshore & offshore)
  • Initial 1st year as Product Manager, thereafter promoted to Head of role

 

Jan 2019 – Dec 2023 – various roles – Healthcare Software Provider

Jan 2021 – Dec 2023 – Product & Chapter Lead (Head of Product)

  • Report directly to Product Director & C-Suite executives
  • Member of SLT, helping to lead company direction and culture
  • Line management and mentorship for Product & BA team
  • Management of both onshore and offshore development teams
  • Engagement with external stakeholders to help shape the strategic direction of the pharmacy industry
  • Responsible for Core Pharmacy Go-To-Market strategy
  • Company speaker and representative at key industry events

 

Jan 2020 – Jan 2021 – Senior Product Manager

  • Accountable for Core Pharmacy strategy and roadmap
  • Line management Product Manager & Business Analysts
  • Champion of data-driven decisions
  • Worked closely with the UX team to validate hypotheses/designs
  • Design of market-leading “Hub and Spoke” fulfilment for pharmacies
  • Blended heritage technology alongside new to deliver iterative value
  • Discovery-led approach to development

 

Jan 2019 – Jan 2020 – Product Manager

  • Responsible for re-design and launch of a new Stock & Order Management platform (built within modern web technologies)
  • Full ownership of strategy and roadmap
  • Successfully built and migrated a large customer base (850+pharmacies) from heritage technology to a new, modern and more
    robust web-services architecture
  • Delivered a market-leading data migration tool to convert existing customers to a new platform, helping safeguard future revenue
  • Acted as the Product Manager, Product Owner and Business Analyst, ensuring requirements are translated into user stories and delivered by the team

 

August 2018 – Dec 2018 – Career Break / Travelling

June 2015 – July 2018 – various roles – Healthcare Software Vendor

April 2017 – July 2018 – Product Manager

  • Design of the UK’s first e-Prescribing and Medicines Administration (ePMA) iOS application
  • Secured the first two Prescribing customers shortly after launch
  • Worked closely on-site with early Beta adopters to help design and implement a successful project plan
  • Successfully managed remote development teams based in India
  • Full management of the entire Software Development Lifecycle, working as the Product Manager, Product Owner and Business Analyst

 

Jun 2015 – April 2017 – Product Specialist

  • Product Specialist tasked with designing the new prescribing solution across two platforms (Windows & iOS)
  • Responsible for the design and test of the innovative Interactive Drug Chart module
  • Lead Product Specialist on a £20 million NHS Scotland contract

 

Jan 2010 – Jun 2015 – various roles – Healthcare Software Vendor

June 2013 – Jun 2015 – Product Manager

  • Responsible for international system development across the Middle East, focussing primarily on Kuwait and Qatar
  • Successfully localised the system to support a right-left writing system
  • Worked closely with independent translators to support both Arabic and English
  • Engaged with key government stakeholders for system requirements and functionality e.g. Ministry of Health – Kuwait

 

Jan 2010 – June 2013 – Business Analyst

  • Delivered a number of large scale, greenfield projects. This included first-of-type deployments for A&E, ePrescribing and Patient Administration Systems.
  • Worked largely on client site to help discover, document and deliver functional requirements
  • Successfully delivered the an NHS Digital project to 2500 GP practices
  • Worked as a Software Tester as required for tight project timelines

 

For further information on this candidate please use reference number: 056

Request more information

To express your interest or learn more about this candidate please fill out the form below and we will get back to you. Alternatively you can call us on:

01937 541888