Feb 2024 – Sept 2025 – Technology Delivery Programme Manager (contract) – Private Healthcare

Led the end-to-end technology delivery of a major Laboratory Information Management System (LIMS) replacement programme, supporting a national network of 80+ pathology sites.

Key Responsibilities:

• Directed the consolidation of three legacy LIMS into a single, integrated solution.
• Delivered ~10 complex system integrations across the pathology ecosystem, including PAS/EMR platforms, Blood360, and downstream reporting systems.
• Oversaw the implementation of a new pathology network and middleware solution, connecting ~200 analysers across all labs.
• Managed data migration and retention strategy for over 15 years of pathology data.
• Defined and executed a phased cutover strategy across 73 locations including hospitals and wellbeing centres.
• Led a multidisciplinary delivery team comprising Delivery Managers, BAs, QA specialists, and Solution Architects.
• Championed digital transformation within Pathology to improve operational efficiency and clinical outcomes.

Key Achievements:

• Unified 3 standalone LIMS into one cohesive system.
• Delivered integrations with ~10 critical systems, including 3 PAS platforms.
• Enabled cross-discipline pathology workflows, including end-to-end electronic blood issue for transfusions.
• Rolled out new clinician results portal to ~2,000 users.
• Successfully deployed across 32 hospitals and 41 wellbeing centres within 8 weeks.
• Completed full data migration from legacy systems with no clinical disruption.

March 2023 – Feb 2024 – Programme Manager – global software vendor

Directed cross-regional initiatives across the UK and Australia, delivering critical enhancements in laboratory and radiology information systems (LIMS & RIS), with a key focus on product development, standardisation, and international programme integration.

Key Responsibilities:

• Led the design and delivery of the Genetics Module product development programme, coordinating UK and Australian teams.
• Oversaw integration of the Scotland National Programme with Birmingham and Sohail NHS Trusts, enabling streamlined genetic service workflows.
• Directed the adoption and execution of the Deployment Playbook Methodology across LIMS and RIS programmes to standardise implementation practices across regions.
• Managed the full programme and project lifecycle, from initiation through to closure, ensuring alignment with business and clinical objectives.
• Defined programme scope, goals, and success criteria in close collaboration with senior stakeholders.
• Produced structured project plans and stakeholder communication artefacts to support timely, quality-focused delivery.

Key Achievements:

• Successfully developed and deployed the Genetics Module across UK and Australian markets, enabling greater collaboration and accessibility to genetic services, supporting both clinical care and research.
• Completed rollout of the Deployment Playbook Methodology, creating a robust, repeatable framework for LIMS and RIS implementations across global teams.
• Enabled multi-organisational integration across healthcare systems, significantly improving operational efficiency and patient outcomes.

July 2018 – March 2023 – Project Manager, systems integration – global leader in medical technology

Led complex, multimillion-pound system integration projects across NHS and private hospitals, delivering cutting-edge integrated theatre solutions and driving national compliance initiatives in endoscopy reporting.

Key Responsibilities:

• Delivered end-to-end turnkey system integration projects for integrated operating theatres, from initial design and IT infrastructure planning through to implementation, testing, acceptance, and support.
• Led the development and nationwide deployment of the National Endoscopy Database (NED) Compliance Module, enabling data extraction and KPI reporting from the company’s core software product to the national NED platform.
• Provided hands-on configuration, deployment, and end-user training for IT products, including local setup and technical onboarding.
• Managed technical integrations involving HL7, DICOM, SQL, Azure AD, and ADSF into hospital EPR and PACS environments.
• Oversaw financial planning for projects, including business cases, budgeting, and forecasting for high-value system integration contracts.
• Delivered projects across the UK, Ireland, and British Overseas Territories, including new installations and upgrades to both the company’s in-house products and NED systems.
• Led cross-functional teams comprising implementation specialists and customer support resources throughout project delivery and post-go-live support.
• Owned the full project lifecycle documentation including project plans, risk registers, highlight reports, and lessons learned.

Key Achievements:

• Successfully delivered over 50 system integration and upgrade projects across UK and Ireland hospital sites.
• Designed and deployed the NED Compliance Module (Iterations 1 & 2) across 40+ endoscopy departments generating multimillion-pound revenue and improving national reporting compliance.
• Effectively led delivery of 360° Track and Trace endoscope recording solutions and reporting systems at Mile End Hospital (Barts Health NHS Trust) and Orpington Endoscopy Centre.

Dec 2015 – June 2018 – Principal Project Manager – NHS

Led key national workstreams within the organisation’s LIMS Programme, with a primary focus on delivering the Blood Transfusion module across all sites. Responsible for ensuring high-quality, on-time, and on-budget delivery of mission-critical digital pathology systems.

Key Responsibilities:

• Managed end-to-end delivery of national LIMS modules, with specific accountability for the Blood Transfusion component.
• Oversaw planning, execution, and delivery in line with national healthcare standards and quality frameworks.
• Provided task management, mentoring, and leadership to multi-disciplinary teams including Project Managers, Officers, Testers, and Configuration Leads.
• Ensured compliance with programme governance, NHS policies, and formal project methodologies.
• Coordinated and aligned multiple workstreams across diverse clinical and technical environments

Key Achievements:

• Successfully deployed the TrakCare Lab System for Histology, Cellular Pathology, and Mortuary modules across all sites.
• Delivered the Point of Care Testing System and achieved a successful Go-Live
• Led and completed critical Blood Transfusion milestones, including System Integration Testing (SIT), User Acceptance Testing (UAT), and System Validation across all sites

March 2015 – Nov 2015 – Pathology IT Project Manager – University Hospital 

• Led IT project delivery for the integration and transition of pathology services across all sites, with a focus on Microbiology, Blood Sciences, and Serology systems.

Key Responsibilities:

• Managed IT interfaces and integrations across several Hospitals, following PRINCE2 methodology and governance standards.
• Delivered the operational and IT go-live for Microbiology, Blood Sciences, and Serology services.
• Oversaw end-to-end testing lifecycle, including system, integration, and UAT phases; authored test plans, reports, and clinical sign-off documentation.
• Investigated and resolved HL7 messaging and mapping table issues within a tightly controlled system environment.
• Managed VPN configuration and secure connectivity between one Hospital and central systems.
• Maintained programme artefacts including risk logs, issue logs, and highlight reports for stakeholder visibility.

Key Achievements:

• Successfully delivered go-live of Microbiology, Blood Sciences, and Serology services on schedule.
• Executed all change requests and testing activities efficiently within a highly restricted technical environment, ensuring compliance and minimal clinical disruption.

Earlier Career

After graduating in Biomedical Science in 2001, gained foundational experience in haematology and blood transfusion, quickly progressing to senior roles across London hospitals

Served as Pathology Quality and Training Manager, overseeing over 15 staff and leading the implementation of robust Quality Management Systems (QMS) aligned with CPA, MHRA, UKAS, and ISO standards. Their expertise in incident investigation, root cause analysis, and corrective/preventive actions significantly improved departmental compliance and efficiency. Notably, led Lean projects that delivered substantial cost savings and managed a £30,000+ training budget, training over 130 staff.

As Interim Blood Transfusion Manager, successfully reversed a critical MHRA compliance failure, safeguarding hospital operations and training over 1,500 staff in GMP/GLP/GCP standards. Their consultancy work further demonstrated their strategic insight, contributing to JACIE and FACT accreditation efforts.

Also project-managed the development of a new pathology lab and authored a business case that achieved annual savings of £50,000. Their leadership in quality coordination and laboratory design reflects a career marked by innovation, regulatory excellence, and impactful healthcare delivery.

For further information on this candidate please use reference number: 097