Feb 2018 – Aug 2025 – Implementation Manager / Service Manager/ Snr Telehealth Nurse Assessor

• Implementation management including reviewing clinical data and pathways
• Led multi-disciplinary education and integrated clinical programmes across acute and community settings, improving team cohesion and patient care quality.
• Championed the adoption and embedding of digital health tools, enhancing patient engagement and clinical outcomes through tailored technology training and support.
• Developed, reviewed, and maintained clinical Standard Operating Procedures (SOPs) to ensure safety, compliance, and best practice across departments.
• Provided continuous professional development (CPD), mentorship, and clinical supervision to junior clinicians and nursing staff, fostering a culture of learning and reflective practice.
• Collaborated closely with clinical teams, IT specialists, and management to optimise digital care pathways, facilitating smooth integration of technology in everyday workflows.
• Conducted audit and evaluation of educational programmes and clinical practice to identify gaps, inform improvements, and measure impact on patient outcomes.
• Designed and delivered health-focused workshops on wellbeing, clinical safety and remote-monitoring clinical triage nursing
• Built partnerships with local health bodies and creative organisations
• Used digital platforms to support remote access and inclusion
• Initially started as Senior Telehealth Nurse Advisor and later promoted to Service Manager and latterly Implementation Manager.

2010 – 2018  – Freelance Director / Workshop Facilitator

• Managed projects in complex environments with high accountability
• Ran voice and confidence training workshops for professionals, corporate team building and public audiences of all ages.
• Built international relationships, balancing logistics and creative strategy

For further information on this candidate please use reference number:  080