HealthTech Sales | Account Management, Ref: 084

Role Type

Sales | Business Development | Account Management | Customer Success

Skills / Experience

Availability

3 Months notice (Negotiable)

Contract Preference

Permanent

Salary / Rate Expectation

£45k base | £60k OTE

Profile

Results-driven Account Manager with over 15 years of experience in SaaS, healthcare, and technology sectors. Proven success in driving revenue growth, building strategic partnerships, and delivering client-centric solutions. Adept at navigating complex sales cycles, managing stakeholder relationships, and aligning digital solutions with customer needs—particularly within NHS, social care, and public sector environments.

Core Competencies

Experience

Account Manager (Oct 2022 – Present) – Community Pharmacy Technology

Developed and managed new business pipelines, delivering tailored platform demos to prospective clients.
Collaborated with Product and Marketing teams to enhance user experience and marketing collateral.
Represented the organisation at industry events and trade shows.
Retained and expanded client base through strategic engagement and upselling.
Achieved a 52.71% increase in new business for a professional healthcare module.
Delivered £535k in total contract value against a £500k target.

Salesforce Administrator / Team Coordinator (Apr 2022 – Sep 2022) – Global Mentorship & Networking

Managed Salesforce CRM, ensuring data integrity and GDPR compliance.
Conducted C-suite level research to support targeted outreach and engagement strategies.

Commercial Account Manager (Jan 2021 – Apr 2022) – NHS-Facing HealthTech Integration Services

Managed NHS Trust accounts, leading quarterly business reviews and contract renewals.
Identified upsell opportunities and expanded service adoption across CCGs and ICBs.
Closed mid to low value deals (~£20k per CCG) for endpoint connections to existing services.

Account Manager (Jan 2020 – Dec 2020) – Social Prescribing Software (Health, Education, Public Sector)

Managed a £500k portfolio across healthcare, education, and public sector clients.
Led onboarding, change requests, and customer success initiatives using HubSpot, Zendesk, and JIRA.

Business Development Manager (Nov 2017 – Dec 2019) – Digital Recruitment Platforms

Achieved consistent sales targets through outbound prospecting and solution selling.
Delivered platform demos and secured new B2B clients.
Focused on high-volume, low-value sales.

Client Partner (Jan 2016 – Oct 2017) – Recruitment Technology & ATS Solutions

Retained and grew high-value accounts including major consumer brands.
Managed end-to-end project delivery and conducted quarterly client reviews.

Account Manager (Aug 2011 – Dec 2015) – Digital Recruitment Platforms

Delivered high-volume, low-value sales (75+ calls/day).
Achieved New Business Winner award in 2015 with £99,691.93 in revenue.
Consistently exceeded KPIs and won multiple internal sales awards.

For further information on this candidate please use reference number: 084

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