Trained physician and Human-Computer Interaction specialist (MSc) with over 10 years of progressive leadership in digital health, product management and Clinical User Experience. Possessing a deep understanding of clinical workflows and patient needs, excels in translating complex clinical challenges into innovative, compliant, and user-centric digital health SaaS solutions across EHR, patient portals, digital therapeutics, and telemedicine and more.
Collaborates with UX, design, development, governance and compliance professionals to create and deploy interoperable digital health solutions. Demonstrates proven expertise in end-to-end product lifecycle management, regulatory adherence, driving significant improvement in clinical workflows and patient care within diverse NHS and private healthcare environments. Also provides specialist training in the research, design, regulation, healthcare economic impact and ethical considerations of interoperable healthcare technology used by clinicians and patients, with a special focus on emerging technologies, such as AI, VR, and ubiquitous computing.
Core Competencies & Knowledge
Clinical & Regulatory Expertise: Healthcare Compliance & Regulatory Knowledge (e.g. GDPR, HIPAA, CE Mark, FDA), Clinical Pathway Redesign, Interoperability & Clinical Coding Standards (e.g. FHIR, HL7, SNOMED, ICD-10) Quality Improvement & Evidence-Based Practice, Healthcare Service Design & Transformation.
Product Leadership & Strategy: Clinical Product Strategy & Lifecycle Management, Product Management, Agile & Lean Methodologies, Market Research & Competitive Analysis, Senior Stakeholder Engagement, Leadership, Mentorship & Cross-Functional Collaboration.
Technical & UX Proficiency: UX and UI Design for Clinical Applications, Jira & Confluence, Figma, Axure, Balsamiq.
Managing Director & Digital Health Strategist – 2016 – Present
Spearheaded clinical product strategy and digital transformation initiatives for diverse healthcare clients globally, leading the end-to-end development and scaling of impactful health IT solutions. Led complex service transformation projects, successfully integrating digital healthcare solutions with AI for both NHS and private healthcare environments, resulting in enhanced care delivery models. Facilitated over £1M in new business for clients by strategically aligning service design and product development with critical market demands and clinical needs.
Digital Health Consultant – Part Time – October 2022 – January 2025
Defined comprehensive product roadmaps and spearheaded product innovation initiatives across Digital Health, Clinical UX, and Life Science domains, ensuring market relevance and clinical impact. Drove research-backed service development, meticulously overseeing the smooth transition of new clinical solutions into live operational environments. Played a pivotal role in business development and product growth strategies, directly generating €300,000 in new revenue within 6 months through strategic product offerings.
Clinical UX Strategist – Part Time – September 2021 – January 2025
Developed a high-impact UX audit offering that generated $500,000 in revenue for clients within the first 6 months, demonstrating the direct commercial value of strategic UX in healthcare. Designed and launched a scalable service redesign framework for healthcare providers, enhancing their capacity to implement new service lines aligned with both clinical and business objectives. Integrated digitised advanced directives and both patient and carer data into clinical workflows optimising patient outcomes..
Clinical UX Lead – Part Time – June 2021 – September 2021
Led product and UX strategy for XXX, a B2B cardiovascular disease risk reduction digital therapeutic that works in conjunction with an ECG and blood pressure monitor. Applied healthcare behaviour change theory to boost user engagement and retention. The product was then launched to an initial user base of approximately 30,000 staff for the first client.
Clinical UX Designer- Part Time – November 2020 – June 2021
Directed product and UX strategy for this surgical tech start-up. Defined the product roadmap and led research and prototyping efforts. Collaborated with stakeholders to align product development with user needs and regulatory requirements, positioning the start-up for growth.
UX Designer – October 2019 – October 2021
Led UX-focused R&D for international digital therapeutic and clinical application projects. Designed and implemented UX strategies for digital health products, collaborating with multi-disciplinary teams to ensure compliance and usability. Integrated digital touchpoints for telephone based health coaching for Type 2 Diabetes patients, improving health outcomes of over 16,000 patients as of 2025 . Directed the UX Community of Practice, mentoring 50 future UX professionals, hosting events and creating educational content for all 50,000 employees.
UX & Design Lead – October 2018 – March 2019
Managed the Creative Department, directing design resources, defining product features, and providing senior UX leadership. Successfully embedded UX processes and skills across the company. Collaborated on patient and clinician-facing mobile apps for remote monitoring and peer support in Inflammatory Bowel Disease with a 5,400-patient user base.
UX Designer – May 2016 – August 2016
Conducted a comprehensive heuristic evaluation and in-depth user research to optimise XXX’s data visualisation software enhancing decision-making capabilities for senior management.
Enterprise & Technology Fellow, Health Innovation Network, September 2015 – May 2016
Evaluated and implemented digital health solutions for NHS adoption, providing clinical and business strategy insights to improve healthcare services. Developed service recommendations that improved operational efficiencies in multiple NHS Trusts.
Clinical Analyst – NHS Foundation Trust, September 2014 – September 2015
Led user research, form design, configuration, and testing for a major electronic health record system, serving a 13,000-strong user base and streamlining clinical workflows.
Junior Doctor, NHS, August 2011-August 2014
Provided direct patient care in various medical specialities, developing a deep understanding of clinical needs, pain points, and healthcare system complexities.
For further information on this candidate please use reference number: 073
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