Product Sales Manager  Jan 2020 – present – healthcare software vendor (EPR / EHR software)

Lead strategic sales for Company A’s Care Planning solution, a pioneering clinical decision support tool integrated into EHRs, targeting standardisation of care and improved patient outcomes across NHS organisations.

• Developed and executed strategic account plans aligned with NHS transformation goals, achieving 100%+ of sales and renewal targets across multiple years.
• Built and nurtured executive-level relationships, positioning Company A as a trusted partner in clinical workflow innovation.
• Collaborated with global product, marketing, and implementation teams to drive adoption and customer satisfaction.
• Influenced and completed complex tenders and framework applications, ensuring alignment with procurement and compliance standards.
• Delivered consistent overachievement:
  – 2024: 100% Sales | 105% Renewal
  – 2023: 209% Sales | 102% Renewal | President’s Club Winner
  – 2022: 68% Sales | 57% Renewal
  – 2021: 122% Sales | 111% Renewal

Strategic Sales Manager April 2019 – Jan 2020  healthcare software vendor (bed / capacity management software)

Drove market development and strategic sales for Company’s SaaS platform, focused on operational efficiency and patient flow in NHS Trusts.

• Led consultative sales engagements with C-suite stakeholders, IT, and procurement teams.
• Closed a landmark £6.5M TCV deal in June 2020, laying the foundation for UK market expansion.
• Developed tailored value propositions aligned with NHS operational transformation initiatives.

Solution Sales Manager  Jan 2017 – Dec 18 – global healthcare analytics solutions provider

Partnered with NHS and private healthcare clients across the UK & Ireland to deliver complex, end-to-end data and analytics solutions that drove measurable business value. Focused on long-term strategic engagements by developing deep client insight and aligning the company’s broad portfolio to evolving customer needs.

• Managed key accounts and cultivated executive relationships to position the company as a trusted advisor in healthcare transformation.
• Delivered integrated solutions including Care Pathway Analytics, Patient-Level Information and Costing Systems (PLICS), Income Analytics, Benchmarking, Business Intelligence, and Management Consulting Services.
• Collaborated cross-functionally with internal stakeholders across analytics, consulting, and delivery teams to ensure alignment and successful execution of multi-solution deals.
• Supported strategic planning and solution design for clients, leveraging deep industry knowledge to identify opportunities for operational and clinical improvement.
• Played a key role in expanding client engagement through analytics outsourcing and long-term service partnerships.

UK Business Development Manager – June 2014 – June 2016 – healthcare software vendor

Led new business acquisition and strategic sales for the company’s eObs solution across NHS Trusts.

• Closed multiple six-figure deals, including:
  – Client A (£450K)
  – Client B (£400K)
  – Client C (£570K total)
  – Client D (£1.3M total)
• Created a pipeline of 12+ new business opportunities valued at ~£4M.
• Directed pre-sales and partner collaboration to ensure successful implementations and customer satisfaction

Earlier Career:

Senior Business Development Manager  May 2011 – June 2014 – Patient Flow Solutions

UK Account Manager  Oct 2010 – May 2011 – Laboratory information systems

Business Development Manager  2008 – 2010 – Telehealth solutions

Northern Regional Business Manager  2003 –2008 – Pharmaceutical Contract Sales

Regional Business Manager 1999 –2003 – Pharmaceutical Manufacturer

For further information on this candidate please use reference number: 044