Sept 2025 – Feb 2026  Programme Director 

• Programme Leadership: Leading 5 DDAT squads on the Patient Demographics contract, providing delivery assurance and strategic direction for 9 Managers.
• Commercial readiness: Supported client-side business case development, contract recompete submission (£42m) and operational readiness to deliver it in line with client needs, first phase statement of work.
• Strategic Optimisation: Identified a pathway to release £500m in cashable benefits by accelerating patient record digitisation and wrapping it in a targeted communication campaign to clear backlogs.
• Governance & Assurance: Acted as the programme’s governance lead (The Golden Thread), ensuring all agreements were captured and that delivery strictly followed the agreed commercial storyline.
• Client Engagement: Hosted critical NHS engagement sessions, including facilitating first TSAS Immersion Day, improving GP engagement and cybersecurity alignment.
• Resource Scaling: Bolstered delivery capacity by onboarding additional specialists to accelerate the transition from legacy systems to APIs.

Nov 2021 – Sept 2025  Senior Programme Manager

• National Investment Management: Executed the £938m XXX Fund, overseeing the allocation and governance of funding across 1,700+ NHS technology projects.
• Strategic Planning: Authored the economic case for the “One Digital Estate” programme (2025–2031) and contributed to the Lord Darzi review, directly shaping national digital investment policy.
• Programme Governance: Designed the NHS version of the GDS 7-lens maturity model and delivered the Digital Maturity Assessment Programme to benchmark technical capability across the system.
• Standardisation: Published the “What Good Looks Like” framework for Social Care (with DHSC), specifying clear digital transformation standards and governance protocols.
• Team Leadership: Managed a direct team of 12 staff and collaborated with 60+ internal teams to define technology vision, implementing agile-at-scale to ensure consistent delivery.

Feb 2021 – Oct 2021  Propositions Manager

• Commercial Strategy: Devised a 2-year roadmap and competitor analysis targeting Virgin Media, earning an employee award for driving aggressive business growth.
• Product & Market Alignment: Rationalised 1,000 items into 5 tiers across 400 contracts and revamped health playbooks to embed Net Zero and IoT

March 2020 – Feb 2021  Transformation Programme Manager

• Crisis & Portfolio Management: Led an 85-person PMO to deliver 37,000 IT units for COVID-19 remote working and managed digital funding for 40 Health Trusts across 35 critical budgets.
• Transition & Digitisation: Managed the closure and seamless provider transition of a significant local IT service provider and implemented eight regional care home digitisation projects with Barclays Digital Eagles.

June 2019 – March 2020  Product Solutions Manager

• Product Strategy: Directed the R&D team to upgrade a medical device suite, delivering a 3-year roadmap that secured tenders in Spain, France, Canada, and the Nordics.
• Competitive Edge: Executed deep competitor analysis and pricing modelling to displace market rivals, achieving full EU MDR product compliance.
• Operational Efficiency: Reduced technical debt by 25% through Jira/DevOps process improvements, significantly increasing delivery capacity.

Dec 2018 – July 2019  Project Manager 

Delivered multi-site pharmacy expansion, building new warehouse and implementing load-balancing via rules engine; Managed £10m budget and secured 18 supplier contracts. Achieved national milestone processing 1m SKUs per month; Launched automated picking robots and reported to C-Suite on people, process, and technology. Obtained IM1 API approval for direct NHS prescription retrieval; completed office relocation with full Azure cloud migration and Leicester warehouse infrastructure setup. Redesigned Warehouse Management System integrating Falsified Medicine Directive scanning system, ensuring compliance, automation, and operational efficiency.

March 2014 – Dec 2018  Project Manager

Led a team of 8 to deliver critical national infrastructure, including the migration of 385k NHSmail accounts and the onboarding of major clients like Boots and Virgin Care. Managed the NHS secure email standard accreditation for 89 organisations and set up a secure operations centre, delivering three cyber security business cases. Procured and delivered information security training (CISSP/HCISPP) for 400 ICT heads and launched a mandatory eLearning platform used by 3.2m users.

Jan 2012 – March 2014  Business Change Leader

Headed the Adult Social Care Business Change Team, leading the end-to-end delivery of the Client Information System (CIS) and document management solution to modernise service delivery. This transformation required extensive process redesign, specifically re-engineering workflows for care package decision-making and hospital discharge. Secured a £2m business case to set up a peripatetic team for service resilience and designed the Target Operating Model and training for 500+ staff to ensure successful adoption.

Technical Proficiencies, Professional Development & Certifications

Power BI | MSCE – Productivity | CISSP | BSI MDR EU regulations | Change Management | Risk Management | Agile for Project Management (DSDM) | ITIL v3 Foundation | MS Project | IG Management | Champs2 | Prince2 Practitioner

For further information on this candidate please use reference number: 116