May 2025 – Oct 2025  Senior Product Manager – NHS

• Leading delivery of an Alpha pilot for Services within the Department of Prevention.
• Defining MVP scope and working with data architects and developers on experimental AI health coach concept.
• Supporting discovery for strategic shift from reactive care to proactive, prevention-led services.

Jan 2025 – April 2025  Senior Product Manager – global data & insights consultancy

• Delivered AI knowledge mining portal with Microsoft Copilot, rapidly taking project from concept to first 100 live users.
• Partnered with Microsoft specialists, designed advanced prompt engineering training, and drove internal adoption.
• Defined metrics, dashboards and ran user engagement initiatives across global business teams.

Dec 2023 – Dec 2024  Senior Product manager – global biopharmaceutical company

• Developed customer engagement strategy via global HCP portals, integrating Veeva CRM and Reltio data.
• Led workshops to define personalised journeys and dashboards in Power BI, aligning with regulatory and business goals.

Jan 2023 – Dec 2023 Senior Product Manager – Media Company

• Oversaw delivery of new Digital Identity & Access Management platform across the group.
• Balanced global Comcast strategy with UK priorities, aligning UX, InfoSec and DevOps stakeholders.

July 2022 – Dec 2022  Senior Product Manager – NHS 

• Delivered supply chain planning solution integrating Salesforce and Oracle, transitioning through GDS Beta to Live.
• Defined data strategy and managed complex stakeholder environment in national health context.

June 2021 –  July 2022  Senior Product Manager – NHS

• Managed national Medical Devices Information System (MDIS) with data scientists & modellers using Databricks.
• Delivered reporting dashboards in Power BI to track device usage; successfully passed GDS assessments.

Oct 2020 – June 2021  Senior Product Manager – banking group

• Led digital transformation of pensions products to cloud-native platform for Scottish Widows.
• Managed CRM and identity integration, roadmap delivery, and regulatory compliance.

May 2020 – Oct 2020  Senior Product Manager – public sector

• Directed major Government Gateway migration, defined backlogs and led multiple agile squads.
• Successfully delivered under GDS and transitioned to live operations.

Jan 2020 – April 2020  Digital Product Lead – public sector

• Led product discovery and Alpha for Get Into Teaching platform; passed GDS assessments.
• Delivered segmentation, CRM personalisation and national teacher recruitment support.

Nov 2018 – Sept 2019  Senior Product Manager – public sector

Spearheaded the development of a UK-wide identity verification service through discovery, alpha, and private beta phases. My role emphasised cross-departmental collaboration, user-focused design, and strategic delivery.

May 2018 – Nov 2018  Product Lead – public sector 

Drove the transformation and migration of the Government Gateway Tax Service, ensuring clarity and alignment across multidisciplinary Agile teams. My contributions focused on backlog refinement, roadmap clarity, and effective team collaboration

Oct 2017 – May 2018  Product Delivery Consultant – public sector

Contributed to the digital transformation of the Low Income Benefits Service, guiding it through the GDS Assessment to Beta stage. My focus was on Agile delivery, stakeholder collaboration, and user-centered design.

Feb 2017 – Sept 2017 Digital Product Lead  – consumer goods

March 2016 – Sept 2016  Senior Digital Product Manager – grocery store chain

Feb 2014 – March 2016  Head of Digital – university

Aug 2010 – Jan 2014 Head of Digital – media / publishing company

Previous career in web design and e-commerce/e-publishing roles

For further information on this candidate please use reference number: 105