HealthTech Project / Programme Manager, Ref: 052

Role Type

HealthTech Project or Programme Manager

Skills / Experience

Programme & Project Management | Change Management | Product Development | SaaS | Go-To-Market Strategies | Service Implementation | NHS Market Knowledge

Availability

Available June 2025

Contract Preference

Permanent, Contract, Fractional

Salary / Rate Expectation

Negotiable

Profile

An experienced, conscientious, and self-motivated professional with over 30 years of experience supporting a variety of NHS and healthcare organisations, particularly within the GP and primary care sectors. Brings deep expertise in project and programme management across both products and processes, with a strong focus on digital adoption and change management.

Possesses a proven track record in product development and go-to-market strategies, process improvement, and service implementation. Known for building strong stakeholder relationships and consistently delivering user-centred solutions that improve outcomes for patients, clinicians, and organisations alike.

A confident communicator with excellent presentation skills and a passion for customer satisfaction. Skilled in designing and delivering both face-to-face and virtual training. Technically proficient with Microsoft Office tools, including MS Teams, Excel, Word, PowerPoint, and Visio.

Experience

Regional Manager / Programme Manager (2021–2025) – HealthTech

  • Managed and coached delivery teams to ensure NHS programme delivery on time and within budget.
  • Built and maintained strong client relationships to support service quality, satisfaction, and retention.
  • Developed and implemented regional strategies to extend service reach and achieve performance targets.
  • Led the creation of case studies and facilitated cross-team knowledge sharing between marketing and delivery functions.
  • Delivered digital transformation workshops and webinars (online and in-person).
  • Represented the organisation at national NHS events and ICB user groups.
  • Co-created tools to support NHS England’s digital maturity and transformation efforts.

Product Manager (2017–2021) – HealthTech

  • Influenced product strategy to align with NHS regulatory requirements and market needs.
  • Acted as a key liaison between stakeholders, commercial teams, and clients.
  • Captured and applied customer feedback to support continuous improvement.
  • Promoted digital solutions via demonstrations and NHS events.

Senior Training & Optimisation Consultant (2013–2017) – HealthTech

  • Delivered software training to GP practices and healthcare organisations.
  • Led projects focused on embedding best practices and influencing product evolution.
  • Created learning materials and supported onboarding of junior staff.
  • Delivered both internal and client-facing training sessions.

Solutions Optimisation Manager (2015–2017) – HealthTech

Training Project Manager (2012–2015) – HealthTech

Implementation Manager (2009–2012) – HealthTech

Operations Manager (2000–2009) – HealthTech

Senior Training Line Consultant (1994–2000) – HealthTech

 

For further information on this candidate please use reference number: 052

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