Solution Owner – NHS / Health or Social Care domain - Milton Keynes

To £65k - Agile
Ref: 663 Date Posted: Monday 27 Sep 2021
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Suitable for:  Senior Solution Owner or Product Owner or Business or Product Consultant with business analysis/requirements definition and software deployment/delivery experience

Location: Homebased + travel to Milton Keynes/Canterbury and Customer sites

Salary: To £65k

Please note that unfortunately, our client is unable to offer sponsorship

The Solution Owner utilises health or social care domain knowledge and IT application experience to participate in defining customer requirements from deeply understanding customers’ operational and strategic problems to envisioning and defining highly usable solutions that help customers solve those problems completely, quickly, and effectively.

This is a senior Solution Owner role that operates with considerable autonomy. As such, you will be exposed to a wide and challenging range of business issues through regular engagement with stakeholders across all levels of the company and customer organisations.


  • Minimum 3+ years’ experience in a Solution Owner, Product Manager, Product Consultant or similar role
  • Experience in one of the following specialist domain disciplines: Acute & Urgent Care / Specialist Services / Primary & Community Care / Mental Health & Social Services
  • Excellent interpersonal, communication and presentation skills both orally and in writing
  • Ability to organise and co-ordinate areas of work for yourself and others
  • Self-starter with great determination and motivation to succeed
  • Ability to influence, organise and plan
  • Ability to work directly in both team and individual settings, including working directly with customers

Skills Required:

  • Good leadership skills coupled with experience of delivering software development or deployment projects
  • Previous experience of business analysis and requirements definition
  • Demonstrated domain expertise with a clear understanding of healthcare workflows and practical use of information
  • Previous experience working with application design at an in-depth level, in industry or with a provider organisation


  • Practical experience (doctor, nurse, PA, pharmacist, social worker etc.), or practical operational experience in health 7 social care organizations (quality, safety, care management, care coordination, analytics, etc.)
  • Previous experience in configuration and/or deployment of software solutions
  • Education in either a health or social care domain or in health informatics
  • Previous experience of business process mapping

The Role:

As Solution Owner, the responsibilities will include, but not limited to the following:

  • Provide hands on support and guidance around the customer requirements for the development teams both on shore and off-shore through all the stages of the development lifecycle
  • Facilitate and manage the ART & I&A events, Program Increments and sprint iterations in accordance with the Scaled Agile Framework (SAFe)
  • Work with development, implementation, testing, support, sales, and Programmes team members to bring new features and products to successful release
  • Communicate with current and potential customers on a regular basis to understand their processes and needs – to translate those into product requirements, understand needed changes overtime, and help customers get the greatest value from our clients solutions
  • Represent the “voice of the customer” internally, using healthcare domain experience in guiding product design and development
  • Collaborate on overall client product strategy, roadmap, and cohesiveness with colleagues on the Product Management team possessing a range of health and technology expertise
  • Understand and advise on relevant industry trends, including new products, regulatory changes, scientific and medical advances and changes in practice

Full Job description is available on request

To apply:  Please follow the online application process and upload your CV, in Word format

Please note: You must be eligible to work in the UK for your application to be considered (sorry, our client is unable to offer sponsorship).  Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing please call or e-mail the office and someone will help you / get back to you.

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