Suitable for: Customer Support Advisor / Customer Service Advisor / Online Customer Support Agent / Online Customer Support Advisor with experience of online order fulfilment
Salary: Up to £19,000 DOE
Location: Leeds, West Yorkshire (close to train station)
This is a unique opportunity for a Customer Support Advisor / Customer Service Advisor / Online Customer Support Agent / Online Customer Support Advisor to make a real difference to a fast-growing B2C online retailer in Leeds. The company is looking for someone with previous experience in an online customer support or customer service position and who is self-motivated, highly organised, proactive and has passion for first class customer service.
the Customer Support Advisor / Customer Service Advisor / Online Customer Support Agent / Online Customer Support Advisor will be tasked with managing the online ordering process ensuring that all orders are shipped, all customers are contacted, all complaints and escalations are handled appropriately, and all ordering systems are updated correctly, all within agreed SLAS.
To apply: please follow the online application process and upload your CV in word
Please note: you must be eligible to work in the UK for your application to be considered
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