Junior Installations Engineer - Leeds

£22K to £24K (Increase to £24k after 6 months probation) - Technical Support
Ref: 655 Date Posted: Wednesday 18 May 2022
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Suitable for: Junior Installations Engineer, Junior Technical Support Analyst, Infrastructure Support Analyst – ideally with experience of Windows Server and/or SQL Server

Location: Leeds, West Yorkshire

Salary: £22K  - (Increase to £24k after 6 months probation)

This is an exciting opportunity to join the UK’s fastest growing supplier of software for Local Authority social care and education management services. They have grown rapidly in the last 10 years to the point where the company is the market leader in the provision of specialist software for local authority social services departments as well as expanding into the Education market.

Our client is looking for a Junior Installations Engineer to join one of their very successful and growing teams.  This is a technical post which requires skills in problem solving in various areas.

Experience/Attributes:

As Junior Installations Engineer no previous technical experience is required as training will be provided on the job although previous experience may help, however the successful candidate must be:

  • Experience with Windows servers, networks, firewalls and certificates as well as SQL Server would be helpful but not mandatory as full on the job training will be provided
  • Willing to learn
  • Good at following instruction
  • Have an eye for detail
  • Able to work under pressure
  • Able to work as part of a team or alone
  • Computer literate
  • Must be able to troubleshoot complex problem
  • Retain information gleaned on previous fixes

The Role:

As Junior Installations Engineer, the successful candidate will be responsible for liaising with customers to confirm agreement for the installation of new software and upgrade to existing applications as scheduled and will be responsible for the preparation and documentation as well as performing the upgrade to a high standard.

This may involve performing backups and restores in SQL Server as well as running upgrade scripts and resolving any errors which may occur during the upgrade process. Our clients applications are installed on Windows servers and all support and maintenance is performed remotely via various VPN methods.

You will also be required on occasion to investigate any issues with an environment post upgrade. Identifying problems during upgrades, working with our Development teams as well as the customer’s IT to resolve issues which could be down to incompatible modules being deployed, data issues, insufficient access rights, firewall changes, certificate issues, network issues, incorrectly configured load balancers, certificate review and generation, etc.

Full Job description is available on request

To apply:  Please follow the online application process and upload your CV, in Word format

Please note: You must be eligible to work in the UK for your application to be considered (sorry, our client is unable to offer sponsorship).  Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing please call or e-mail the office and someone will help you / get back to you.

At Solo Search we take your data privacy seriously, by applying for this vacancy your data will be processed and likely stored on our secure internal systems. The lawful basis Solo Search use to process your data in regard to this application is legitimate interest and without further consent, your details will be stored for a maximum period of 12 months only. We will only ever use your data to assist you with your job search and this data will not be shared with any third party, including the client, without your explicit consent. Our full Data Privacy Policy can be viewed on our website.